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Members App UAT

This User Acceptance Testing (UAT) form is to confirm that the Members App is acceptable for real member usage prior to going live

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This form will be used to:

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• Validate completion of the Members App

• Capture any operational gaps or service issues

• Confirm readiness for handover and go live.

 

For each question, mark Yes or No.

If something does not work as expected, add a short, clear comment describing what occurred.

Submitted By

App Access, Login & Navigations

Can a member log in successfully?
Yes
No
Is the member able to read his/her details like name, tier, validity and Zc balance at first glance?
Yes
No
Is it possible to log out from the app successfully?
Yes
No
Are all quick actions visible and lead to correct module?
Yes
No

Concierge Services- Experience, Access & Sourcing

Can members browse and view listed experiences without errors?
Yes
No
Can members successfully book the experience by adding all the information required?
Yes
No
Is the member able to view their booking details after the booking is completed?
Yes
No
Does the products listed have description, images and necessary details?
Yes
No
Can members select a product and generate a order successfully?
Yes
No
Does the member able to view the status of the order and able to pay for the product once the price is quoted?
Yes
No
Are members able to create a a custom request and able to view the status?
Yes
No

Chauffeur Service Booking

Can members select pickup and drop locations accurately?
Yes
No
Does the booking appear under My Bookings after confirmation
Yes
No
Is the member able to cancel a chauffer service once booked?
Yes
No

Private Space Booking

Does the member able to successfully generate a private space booking?
Yes
No
Is it possible to identify the available , reserved and selected seats easily?
Yes
No
Are members able to view the booking?
Yes
No
Can member extend the hours easily?
Yes
No
Can member able to share the registration link to their guest?
Yes
No
Can members able to pay for spaces with Zc and by card while booking?
Yes
No

Dining Reservations

Can members browse all dining venues and generate a reservation successfully?
Yes
No
Can members able to view the booking ?
Yes
No
Is it possible to identify the available, reserved and selected seats easily?
Yes
No
Can member able to share the registration link to their guest?
Yes
No

Art Gallery & Art Purchase

Are art works displayed able to browse, view and book successfully?
Yes
No
Can members view the status of the art request generated?
Yes
No
Is it possible for the members to pay for the art successfully
Yes
No

Events Booking

Are upcoming events listed correctly?
Yes
No
Can a member successfully complete event registration?
Yes
No

Directory

Can members browse listed profiles in the directory?
Yes
No
Are you able to enable permission to get listed in the directory?
Yes
No

Voting & Polls

Can a member successfully submit a poll?
Yes
No
Can a member view their submitted vote?
Yes
No

Help Center

Can members contact their relationship manager via call and email?
Yes
No

Privacy Policy

Is the privacy policy accessible from the profile menu?
Yes
No

Terms & Conditions

Are terms accessible from the profile menu?
Yes
No

Once submitted, the information provided will be used for final acceptance and go live readiness. Please confirm accuracy before proceeding.

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